Customer Support for Social Media
German, Dutch, French, Turkish, Hebrew, Italian
Lisbon (Portugal)
If you are passionate for social media, this Customer Support offers might be for you. Our client is offering an exciting opportunity to join a Global Fortune 500 company that prioritizes social presence and build an international career. We are actively seeking communicative professionals to provide exceptional customer support for our client's new products. This role offers a chance to immerse yourself in cutting-edge communication tools and step into a world where artificial intelligence, virtual reality, and video are intertwined. You will receive unparalleled support from top-notch professionals, alongside comprehensive training that will empower you to excel in this new challenge. Apply now to become a valuable member of a multicultural team.
Responsabilities
As a Customer Support for Social Media, you will play a crucial role in addressing customer needs by handling inbound customer support inquiries.
Your responsabilities will include:
- Provide precise and proficient customer service through email, chat support, and/or phone, ensuring accuracy and professionalism in all interactions;
- Collaborate with internal cross-functional partners to effectively address and resolve customer inquiries;
- Offer effective support for questions related to the company products ensuring that every customer inquiry is promptly and satisfactorily resolved;
- Identify opportunities to improve the ad products and customer experience.
Requirements
To excel in this role, we are seeking native German, Dutch, French, Turkish, Hebrew, Italian speakers with a minimum B2 level of fluency in English.
As a Customer Support for Social Media, you should possess exceptional listening and communication skills, attention to detail, problem-solving aptitude, dynamism, and a strong team spirit.
Must have EU valid working visa.
Willingness to move to Portugal.
Benefits
- Competitive salary
- Potential for career progression
- Investment in training and personal development
- Dynamic multinational company with multiple events
- Respectful and inclusive working environment
- Flexibility and work-life balance
- Centrally located facilities offering excellent public transportation and on-site cafeteria with free snacks
- Private health insurance
- Possibility to live in company apartments
- Reimbursement of initial flight expenses
- Complementary annual return flight to your home country within Europe
- Free Portuguese language courses, sports activities, and organized company events
Living in Portugal: Experience the Best of Work and Life
Immerse yourself in the enchanting allure of Portugal, a country that offers an unparalleled blend of professional growth and unforgettable experiences. Discover the vibrant culture, bask in the sun-drenched landscapes, and embrace the friendly Portuguese community. Our client will be your guide, providing seamless assistance with relocation and paperwork. With 84 nationalities forming a welcoming multicultural environment, you’ll feel at home from day one. Enjoy the perks of a relocation package that includes flights and accommodation, making your transition smooth and hassle-free. Portugal is where work-life balance thrives, and our client is your gateway to a thriving career and an extraordinary lifestyle. Apply now and embark on this remarkable journey in the land of endless possibilities.