Customer Support - Multiple Sectors
German, Dutch, French, Finnish, Hebrew, Czech
Lisbon (Portugal)
Our client, a leading company in digital business services is recruiting enthusiastic individuals with strong communication skills and ambitious career goals, providing a solid path for professional growth. As part of the team, you will play a crucial role in delivering exceptional support to some of the most prestigious institutions and companies in the world. Leveraging cutting-edge multi-channel technology, you will contribute to their services operations. Apply today and seize the chance to work for one of Portugal's most esteemed companies.
Responsabilities
As a Customer Support Representative, you will play a crucial role in addressing customer needs by handling inbound customer support inquiries.
Our client is recruiting for multiple different projects so the tasks might vary* slightly but in general your responsabilities will include:
- Provide precise and proficient customer service through email, chat support, and/or phone, ensuring accuracy and professionalism in all interactions;
- Offer effective support for questions related to the company product or service;
- Ensur that every customer inquiry is promptly and satisfactorily resolved;
- Collaborate with internal cross-functional partners to effectively address and resolve customer inquiries.
- Identify opportunities to improve and contribute to internal knowledge base.
Requirements
To excel in this role, we are seeking for C1 or native level of German/Dutch/French/Finnish/Hebrew and Czech speakers with a minimum B1 level of fluency in English.
As a Customer Service Representative, you should possess exceptional listening and communication skills, attention to detail, problem-solving aptitude, dynamism, and a strong team spirit.
A high school diploma or equivalent qualification is the minimum requirement. Basic computer skills.
Must have EU valid working visa.
Willingness to move to Portugal.
Benefits
- Competitive salary
- Potential for career progression
- Training and personal development
- Dynamic multinational company with multiple events
- Respectful and inclusive environment, with ample opportunities to explore different business areas and projects
- Private health insurance
- Possibility of living in company apartments;
- Free healthy meals such as soup, salad and fruits at the office cafeteria
- Reimbursement of initial flight expenses (within Europe)
- Complementary annual return flight to your home country (within Europe)
- Free Portuguese language courses, sports activities, and organized company events
Living in Portugal: Experience the Best of Work and Life
Immerse yourself in the enchanting allure of Portugal, a country that offers an unparalleled blend of professional growth and unforgettable experiences. Discover the vibrant culture, bask in the sun-drenched landscapes, and embrace the friendly Portuguese community. Our client will be your guide, providing seamless assistance with relocation and paperwork. With 84 nationalities forming a welcoming multicultural environment, you’ll feel at home from day one. Enjoy the perks of a relocation package that includes flights and accommodation, making your transition smooth and hassle-free. Portugal is where work-life balance thrives, and our client is your gateway to a thriving career and an extraordinary lifestyle. Apply now and embark on this remarkable journey in the land of endless possibilities.